What happens when you pause before you speak? You change your tone, your language, your energy and stay positive instead of automatically going to the negative.
Essentially, you can turn a conversation around.
Positive Reinforcement Happens
Thirteen years ago, I went to visit a friend of mine who had recently had a baby. He was at an age where he was starting to get into things. My gut reaction to his “trouble” was to say no. I said it in a cute little voice but after several times of me saying this, my friend politely said, “We actually don’t say no to him.”
Really? I thought. Ok…You’re the parent. Inside I was thinking, what the heck?